Privacy Policy

Introduction

Oklahoma Home Hospice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at oklahomahomehospice.com (the "Site"). We value your trust and strive to handle your information with care and transparency.

Information We Collect

We collect information to provide better services and improve your experience on our Site:

Information You Provide Directly

• Contact Form Submissions: When you fill out a contact form, we collect your name, email address, phone number, and any message content you provide
• Survey Responses: If you participate in our feedback surveys, we collect the responses you submit

Automatically Collected Information

• Analytics Data: We use Google Analytics to collect information about how visitors use our Site, including pages viewed, time spent on pages, browser type, device information, and general geographic location
• Cookies and Tracking Technologies: We use cookies and similar technologies (including Meta Pixel) to understand user behavior and improve our services

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To answer your questions and provide information about hospice care resources
• Improving Our Site: To analyze how visitors use our Site and enhance user experience
• Marketing and Outreach: To show relevant advertisements through Meta (Facebook/Instagram) to help Oklahoma families find hospice information
• Service Enhancement: To understand what content is most helpful to our visitors

Third-Party Services We Use

To operate our Site effectively, we use the following third-party services:

Google Analytics

We use Google Analytics to track and analyze Site usage. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting ours. We use this information to improve our Site and better serve Oklahoma families.

Learn more: Google Analytics Privacy Policy

Google Sheets

Contact form submissions and survey responses are stored in Google Sheets for our team to review and respond to inquiries.

Meta Pixel

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising and show relevant content to people who may benefit from hospice information. Meta may use cookies and other tracking technologies for these purposes.

Learn more: Meta Privacy Policy

Important Clarifications

No Protected Health Information (PHI)

Oklahoma Home Hospice is an educational and informational resource. We do not collect, store, or process Protected Health Information (PHI) as defined under HIPAA. We are not a healthcare provider, and visiting our Site does not create a patient-provider relationship.

No Medical Records

We do not maintain medical records or handle sensitive health information. Our Site provides general information about hospice care in Oklahoma.

Your Privacy Rights

You have the following rights regarding your information:

• Access: You may request to know what information we have collected about you
• Deletion: You may request that we delete information you have provided through contact forms or surveys
• Opt-Out of Cookies: You can disable cookies in your browser settings, though this may affect Site functionality
• Opt-Out of Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on
• Opt-Out of Targeted Advertising: You can adjust your Meta/Facebook ad preferences through your account settings

To exercise these rights, please contact us at info@oklahomahomehospice.com.

Data Security

We implement reasonable security measures to protect the information you provide through our Site. However, no internet transmission is completely secure, and we cannot guarantee absolute security. We store contact form data and survey responses securely and limit access to authorized team members only.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: info@oklahomahomehospice.com
Website: oklahomahomehospice.com